Returning Candidate?

Centralized Appraisal Manager

Centralized Appraisal Manager

Location 
US-TX-Richardson
US-CA-Rocklin
US-AZ-Mesa
US-CO-Lone Tree
US-WI-Madison
US-GA-Alpharetta
US-FL-Tampa
US-NY-Hauppauge
US-SC-Greenville
US-NJ-Bridgewater
Job ID 
33910

More information about this job

Summary

Your expertise in conducting quality control on appraisals, your detail-orientation and strong team orientation makes you an essential member of our company. Bring our skills to the innovative leader in auto insurance and experience the success you deserve. Come join our team!

We are Esurance, an Allstate company and our mission is to create and provide insurance for the Modern World. We are seeking a Manager for our Centralized Appraisal Department in Dallas, TX.

 

For this fantastic opportunity, you will be managing daily operations for the center’s Desk Appraisers and securing agreed prices on supplements measuring and monitoring daily operations including workload adjustments, job performance, quality of appraisals, customer service, and time management. For your success in this role, you will need the demonstrated ability to manage relationships with both internal and external customers, as well as the demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.

Responsibilities

Manages Desk Appraisers with daily operations including workload adjustments, job performance, quality of appraisals, customer service, and time management.

Job Responsibilities:

  • Performs routine audits of appraisals for quality control.
  • Monitors and reports unit performance against established metrics.
  • Work closely with Appraisal Staff to ensure accurate and timely settlement of claims.
  • Keeps up to date on state/territory regulations, industry activities, and trends to ensure compliance.
  • Manages assigned department budget and spending at or below plan.
  • Participates in the establishment of department goals and for implementing procedures and performance standards to achieve these goals.
  • Responsible for the employment, promotion, associate performance evaluation, training, motivation, counseling, and discipline of assigned associates.

 

Qualifications

Qualifications:

  • Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
  • Demonstrated ability to manage relationships with both internal and external customers.
  • Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.
  • Excellent communication skills both oral and written.
  • Strong analytical and problem solving skills.
  • Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word) including estimating software and/or claims related software programs.
  • Demonstrated functional knowledge of claims handling.

 

Experience / Education:

  • Bachelor's degree in a related and/or equivalent education.
  • Five years automobile property claims management experience with three years people management required.

Connect With Us!

Not ready to apply quite yet? Connect with us to get job updates based on your interests.