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Vendor Management Specialist

Vendor Management Specialist

US-SD-Sioux Falls
US-CO-Lone Tree
Job ID 

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Do you have experience in Vendor Management and a desire to further your career with an established and dynamic company? An exciting opportunity now exists to join our team at Esurance!  We offer direct-to-consumer car insurance and our innovative approach has invigorated the traditional industry with an award-winning website, dedicated reps and cool mobile apps.  Due to growth of our company, we are searching for Vendor Management Specialist to support the Customer Experience Deparment in establishing and managing an effective vendor management program.  This role provides support for compliance processes including, but not limited to, vendor identification, certification, onboarding, performance tracking and separation.  If you’re looking for a rewarding position with a high-growth, innovative and diverse company, you have come to the right place. Take the next step in a successful career by applying with us today!


  • Researches vendor management practices throughout the industry and provides recommendations for possible process/procedure changes.
  • Assists with development of vendor management strategy and works with business leads to create RFP/RFI procedures.
  • Manages the process to onboard vendors for a partnership with Esurance and terminate relations with vendors when their services are no longer the best option for the company
  • Leads the negotiation process with vendors and presents information to senior leadership for a final decision
  • Develops custom reporting targeting vendor performance and cost control opportunities.
  • Develops and maintains mutually beneficial business relationships with vendors.
  • Manage vendor compliants and support the enforcement of SLA’s as needed
  • Partner with the Data and Analytics team to complete cost and spend analysis
  • Work with relationship managers for all vendors and ensure SLA’s are effective and supportive for our business
  • Serves as a consulting partner with Senior Leadership in support of developing effective best practices.
  • Works with business to define roles and responsibilities for associates supporting the vendor network.
  • Ensures project tasks and deliverables assigned to the staff are completed timely and with a high degree of quality.
  • Ensures enterprise-wide needs for due diligence, risk assessment and vendor monitoring are being completed
  • Works with the Training Department in the development of new procedure/process training material.
  • Travels to branches or vendor sites to participate in activities as requested and needed by Senior Management


  • Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
  • Demonstrated ability to manage relationships with both internal and external customers.
  • Demonstrated ability to work effectively independently and within a collaborative team oriented environment using sound judgment in decision-making.
  • Excellent communication skills both oral and written with strong analytical and problem solving skills.
  • Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, and Word) and in-depth knowledge of claims related software applications.
  • Experience with managing vendors or working in a support role within a vendor management team 


Experience / Education:

  • Bachelor’s degree in Business Administration, a related field or equivalent education preferred
  • Auto insurance experience preferred
  • Minimum 3 – 5 years experience managing a vendor network or in a related sourcing role
  • Prior analysis/report development experience preferred




As an Insurance Subrogation Specialist with Esurance, you will be part of an established, innovative and industry-leading organization. We regularly top the lists of the best places to work due to our commitment to our employees. From our positive, diverse and team-oriented work environment to our competitive compensation and benefits package, you will find Esurance to be a rewarding place to develop your career.


Here are just a few great reasons to join our team:


  • Numerous opportunities for promotions and new projects
  • Overtime and flexible work schedules
  • Ongoing training, access to Esurance University and college tuition reimbursement
  • A casual and diverse environment (we wear jeans every day!)

A generous benefits package that starts the day you do

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