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Entry Level Claims Assistant

Entry Level Claims Assistant

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More information about this job


Provides administrative support to the Claims unit group. Works with customers, body shops, and vendors to ensure the appropriate documentation is obtained to process payments.

Job Responsibilities:

  • Review Process Claims to finalize resolution of estimates.
  • Issue payment on completed estimates and supplements.
  • Track payments issued.
  • Assist appraisers with information from claims system.
  • Follow up with customers as needed to ensure satisfaction of repairs.
  • Assist with all other duties in support of management functions.

  • Detail-oriented with strong organizational management skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
  • Demonstrated ability to manage relationships with both internal and external customers
  • Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making
  • Excellent communication skills both oral and written
  • Excellent customer service skills
  • Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word) and claims related software programs

    Experience / Education:
  • High School diploma required; Associate degree preferred.
  • One or more years claims processing experience preferred.

    Physical Demands and Work Environment: Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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