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Centralized Appraisal Manager

Centralized Appraisal Manager

Location 
US-CA-Rocklin
US-TX-Richardson
Job ID 
34561

More information about this job

Summary

Your expertise in conducting quality control on appraisals, your detail-orientation and strong team orientation makes you an essential member of our company. Bring our skills to the innovative leader in auto insurance and experience the success you deserve. Come join our team!

We are Esurance, an Allstate company and our mission is to create and provide insurance for the Modern World. We are seeking a Manager for our Centralized Appraisal Department in Rocklin, California.

 

For this fantastic opportunity, you will be managing daily operations for the center’s Desk Appraisers and securing agreed prices on supplements measuring and monitoring daily operations including workload adjustments, job performance, quality of appraisals, customer service, and time management. For your success in this role, you will need the demonstrated ability to manage relationships with both internal and external customers, as well as the demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.

Responsibilities

  • Performs routine audits of appraisals for quality control.
  • Monitors and reports unit performance against established metrics.
  • Work closely with Appraisal Staff to ensure accurate and timely settlement of claims.
  • Keeps up to date on state/territory regulations, industry activities, and trends to ensure compliance.
  • Manages assigned department budget and spending at or below plan.
  • Participates in the establishment of department goals and for implementing procedures and performance standards to achieve these goals.
  • Responsible for the employment, promotion, associate performance evaluation, training, motivation, counseling, and discipline of assigned associates.

 

Qualifications

  • Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
  • Demonstrated ability to manage relationships with both internal and external customers.
  • Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.
  • Excellent communication skills both oral and written.
  • Strong analytical and problem solving skills.
  • Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word) including estimating software and/or claims related software programs.
  • Demonstrated functional knowledge of claims handling.


Experience / Education:

  • Bachelor's degree in a related and/or equivalent education.
  • Five years automobile property claims management experience with three years people mgmt required.

Benefits

At Esurance being committed to our employees is not just something we say it’s something we do, which is why we’ve won several awards for being the best place to work. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, as well as balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. And that’s not the only way we show our commitment to our employees; it’s evident in our dedication to creating a diverse, positive, innovative and team-oriented work environment.

  • Medical, Dental, Vision insurance
  • Paid time off (vacation, holidays, etc.)
  • Flexible spending accounts (dependent, health, and transit)
  • Tuition reimbursement
  • 401(k) plan with matching contribution
  • Referral bonus
  • Employee assistance program
  • Charitable gift matching program

 

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