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Senior Claims Property Rep

Senior Claims Property Rep

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Here is your opportunity to advance your career with an exceptional company!  Esurance is looking for a Senior Property Claims Rep to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say, cooler.  


As a Senior Claims Representative you will be responsible for investigating, evaluating, negotiating, and adjusting moderately complex to complex property claims presented by or against our insured to confirm coverage, determine legal liability and settle/defend in compliance with all state regulatory requirements.


As part of a fast-growing company, you’ll have the opportunity to expand your skills, discover your potential, and wear many hats while you help us keep pace with our rapid expansion into new markets.


If you’re a thinker, an idea-maker, and inspired by possibility, then we’d love to have you on the team. And if you’re looking for a career at a tech-savvy and socially conscientious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home. 


Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work.


Must be open to working both Saturday and Sunday


  • Provides property claims service via internal channels (phone/fax/email/mail/) to Insureds and third party customers.
  • Adjusts moderately complex to complex property claims. Severity of claims includes personal property claims involving moderate to high dollar value, additional living expense claims, liability claims involving physical damage, and writing personal property and moderate to complex valued dwelling estimates.
  • Acquires and applies advanced knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, and Esurance claims best practices.
  • Serves as a resource and mentor to less experienced team members on escalated issues of a routine nature.
  • Partners with and/or directs vendors and internal business partners to facilitate claims resolution.
  • Contributes to business goals, performance metrics, and effectively uses tools & technology.
  • Supports workload surges and/or Catastrophe operations as needed to include working overtime during times where volume is high.


  • 1+ years experience handling dwelling claims.
  • Proficient in using property estimating software
  • Proficient in using Contents Software and associated analytical tools.
  • Intimate Knowledge of property claims contracts and interpretation of case law.
  • Must be able to work in phone intensive environment.
  • Ability to meet all state licensing requirements

Experience / Education:

  • Bachelor's degree in Business Administration, a related field, and/or equivalent education required.
  • 4+ years relevant property claims adjusting experience.
  • Prior work experience in a Catastrophe Claims Response environment.
  • Property field or desk estimating experience.
  • Wind/hail claims experience

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