• Claims Assistant

    Location US-TX-Richardson
    Job ID
    35453
  • Summary

    Esurance is looking for a Claims Assistant to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you’ll have the opportunity to expand your skills and discover your potential.

     

    If you’re looking for a career at a socially conscious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home. 

     

    Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work

    Responsibilities

    • Sorts all incoming mail for distribution.
    • Answers overflow phone calls and customer calls to provide updates.
    • Maintains supplies for the staff.
    • Sets up initial claims files and ensures proper maintenance of closed files
    • Orders police reports including credit histories for data input on ISO data as required
    • Sends out medical and wage verification documents, and requests for medical and lost wage documents.

     

    Qualifications

    • Sorts all incoming mail for distribution.
    • Answers overflow phone calls and customer calls to provide updates.
    • Maintains supplies for the staff.
    • Sets up initial claims files and ensures proper maintenance of closed files
    • Orders police reports including credit histories for data input on ISO data as required
    • Sends out medical and wage verification documents, and requests for medical and lost wage documents.

     

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