• User Experience Designer

    Location US-CA-San Francisco
    Job ID
    35494
  • Summary

    Esurance is looking for a User Experience Designer to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you’ll have the opportunity to expand your skills and discover your potential.

     

    If you’re looking for a career at a socially conscious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home. 

     

    Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work. 

    Responsibilities

    Creates innovation and growth through the design and development of user interface designs that result in a positive user experience and enhance brand value.

    Job Responsibilities:

    • Creates and sets standards for high quality innovative user interface designs. Rapidly develops user flows, wireframes, visual mock-ups, detailed high fidelity schematics, and final design assets.
    • Closely collaborates with Ecommerce Product Management professionals on user interface specifications supporting the business requirements.
    • Performs analysis to balance business needs, customer needs and technological capabilities when designing the customer-facing aspects of website/mobile features and enhancements.
    • Creates branding, copy, and visual design with Creative professionals to support business initiatives.
    • Works closely with Information Technology, Marketing, and other business units to deliver web/mobile releases on schedule.
    • Acts as the user advocate, creating innovative design solutions that support customer needs and business objectives.
    • Plans and conducts user research, including usability tests to measure user reaction and use of website/mobile devices.
    • Performs data analysis to improve visual design and functionality of the web/mobile applications.
    • Evaluates market research reports and performs competitive analysis to apply findings for future website/mobile requirements and design.

      Qualifications:
    • Detail-oriented with strong organizational and project management skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
    • Demonstrated ability to manage relationships with both internal and external customers.
    • Demonstrated ability to work independently and within a collaborative team oriented environment using sound judgment in decision-making.
    • Excellent communication skills both oral and written.
    • Strong analytical and strategic thinking skills.
    • Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word), expert knowledge of relevant design software (Adobe Suite), and user flow, wire framing tools.
    • Demonstrated knowledge of consumer-focused web/mobile platforms and web analytics.
    • Proficiency in HTML/CSS, and relevant standards.

      Experience / Education:
    • Bachelor's degree in Design, Communications, HCI, or equivalent education required; Masters preferred.
    • Three to five years of website/mobile design experience with background knowledge of web technologies.

      Physical Demands and Work Environment: Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Qualifications

    Benefits

    At Esurance, being committed to our employees is not just something we say, it’s something we do. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. We are committed to our employees and we are dedicated to creating a diverse, positive, innovative and team-oriented work environment.

    Health & wellness

    • Medical, vision, and dental insurance
    • Life insurance (company-paid and supplemental)
    • Accidental death and dismemberment coverage
    • Wellness coaching and incentives
    • Group critical illness coverage
    • Accident indemnity and hospital indemnity plans
    • Group legal

    Savings

    • 401(k) plan with annual matching contribution
    • Referral bonuses
    • Performance-rewarding bonus system
    • Tuition assistance program (up to $5,250 per year)
    • Health savings and flexible spending accounts
    • Commuter benefits

    Family & Community

    • Adoption assistance
    • Maternity leave
    • Buckle Up Baby program
    • Pet insurance discount
    • Charitable gift matching
    • Give Time, Get Time volunteer program
    • Employee Assistance Program

    Time off

    • Short-term disability
    • Long-term disability (employee-paid option)
    • Paid time off (holidays, vacation, personal choice days)

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