• Part Time Billing Specialist

    Location US-CA-Rocklin
    Job ID
  • Summary

    Esurance is looking for a Part Time Billing Specialist to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you’ll have the opportunity to expand your skills and discover your potential.


    If you’re looking for a career at a socially conscious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home. 


    Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work. 


    Part Time Schedule/24 Hours Per Week: 8:00am-4:30pm, 3 days/week


    The overall purpose of the Billing Specialist 1 is to provide billing support to various internal business groups. Any necessary research and billing transactions is to be performed to ensure all policies invoice accurately, timely and completely.

    Job Responsibilities:

    • Research and process all Billing related Service Center tickets related to the customers account. Includes knowledge of invoicing, equity, pro-ration calculations, invoice counters, system related defects, etc. across different product lines.
    • Downloads, prepares and works daily internal Billing reports. Identify and research discrepancies with a sense of urgency.
    • Perform analysis and trending on billing related information. Identify any root cause of change in trends.
    • Maintains knowledge of rules and regulations related to Billing (Reg. E, NACHA) and system related defects.
    • Assists with special projects as assigned.

    • Effective communication skills, both verbal and written with strong analytical, research.
    • Organized and detail-oriented, able to work well in a changing environment and perform multiple tasks effectively and concurrently.
    • Able to work effectively under deadlines both independently, and within a collaborative team oriented environment using sound judgment in decision-making.
    • Demonstrated knowledge of Microsoft Office products, proficiency with Microsoft Excel required (intermediate level).
    • Basic understanding of billing and accounting concepts such as account billing/invoicing of debit and credit transactions
    • Familiarity with billing systems, billing processes and controls preferred.
    • Able to work overtime to meet deadlines as required.

      Experience / Education:
    • High school diploma or equivalent education required.
    • 1 - 2 years of experience in researching accounts receivables with a large volume of transactions required.

      Physical Demands and Work Environment: Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    At Esurance, being committed to our employees is not just something we say, it’s something we do. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. We are committed to our employees and we are dedicated to creating a diverse, positive, innovative and team-oriented work environment.

    Health & wellness

    • Medical, vision, and dental insurance
    • Life insurance (company-paid and supplemental)
    • Accidental death and dismemberment coverage
    • Wellness coaching and incentives
    • Group critical illness coverage
    • Accident indemnity and hospital indemnity plans
    • Group legal


    • 401(k) plan with annual matching contribution
    • Referral bonuses
    • Performance-rewarding bonus system
    • Tuition assistance program (up to $5,250 per year)
    • Health savings and flexible spending accounts
    • Commuter benefits

    Family & Community

    • Adoption assistance
    • Maternity leave
    • Buckle Up Baby program
    • Pet insurance discount
    • Charitable gift matching
    • Give Time, Get Time volunteer program
    • Employee Assistance Program

    Time off

    • Short-term disability
    • Long-term disability (employee-paid option)
    • Paid time off (holidays, vacation, personal choice days)


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