Esurance is looking for a Digital Product Manager II with experience in chat to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you’ll have the opportunity to expand your skills and discover your potential.
If you’re looking for a career at a socially conscious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home.
Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work.
Esurance is seeking a Digital Project Manager II with experience developing and delivering live chat and virtual assistant strategies. The Chat/VA Digital Product Management team is part of the Customer Experience Strategy Group at Esurance, which is a critical group within the Customer Experience Department. The Digital Product Management team is responsible for defining, delivering, and managing the lifecycle of Esurance experience products. The Digital Product Manager II drives product development and management of one or more of Esurance?s experience products, defining, delivering, and managing the lifecycle of the product(s) in alignment with the Customer Experience strategy and delivering customer and company KPIs. The Digital Product Manager delivers the strategic product vision, leads product discovery, and manages product roadmaps to maximize the customer and enterprise value provided by their product(s).
At Esurance, being committed to our employees is not just something we say, it’s something we do. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. We are committed to our employees and we are dedicated to creating a diverse, positive, innovative and team-oriented work environment.
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