• Property Specialist I

    Location US-SC-Greenville
    Job ID
  • Summary

    Esurance is looking for a Property Specialist to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you’ll have the opportunity to expand your skills and discover your potential.


    If you’re looking for a career at a socially conscious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home. 


    Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work. 


    Investigates, evaluates, negotiates and adjusts moderately complex property claims presented by or against our insured to confirm coverage, determine legal liability and settle/defend in compliance with all state regulatory requirements.


    Job Responsibilities:

    • Provides property claims service via internal channels (phone/fax/email/mail/) to Insureds and third party customers.
    • Adjusts moderately complex property claims. Severity of claims includes personal property claims involving moderate dollar value, additional living expense claims, liability claims involving physical damage, and writing personal property and moderate to complex valued dwelling estimates.
    • Acquires and applies advanced knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, and Esurance claims best practices.
    • Partners with and/or directs vendors and internal business partners to facilitate claims resolution.
    • Contributes to business goals, performance metrics, and effectively uses tools & technology.
    • Supports workload surges and/or Catastrophe operations as needed to include working overtime during times where volume is high.


    • Experience handling dwelling claims.
    • Proficient in using property estimating software.
    • Proficient in using Contents Software and associated analytical tools.
    • Intimate Knowledge of property claims contracts and interpretation of case law.
    • Must be able to work in phone intensive environment.
    • Ability to meet all state licensing requirements.

    Experience / Education:

    • Bachelor’s degree in Business Administration, a related field, and/or equivalent education required.
    • 1+ years relevant property claims adjusting experience.
    • Prior work experience in a Catastrophe Claims Response environment.
    • Property field or desk estimating experience.
    • Wind/hail claims experience.

    Physical Demands and Work Environment:

    Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    At Esurance, being committed to our employees is not just something we say, it’s something we do. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. We are committed to our employees and we are dedicated to creating a diverse, positive, innovative and team-oriented work environment.

    Health & wellness

    • Medical, vision, and dental insurance
    • Life insurance (company-paid and supplemental)
    • Accidental death and dismemberment coverage
    • Wellness coaching and incentives
    • Group critical illness coverage
    • Accident indemnity and hospital indemnity plans
    • Group legal


    • 401(k) plan with annual matching contribution
    • Referral bonuses
    • Performance-rewarding bonus system
    • Tuition assistance program (up to $5,250 per year)
    • Health savings and flexible spending accounts
    • Commuter benefits

    Family & Community

    • Adoption assistance
    • Maternity leave
    • Buckle Up Baby program
    • Pet insurance discount
    • Charitable gift matching
    • Give Time, Get Time volunteer program
    • Employee Assistance Program

    Time off

    • Short-term disability
    • Long-term disability (employee-paid option)
    • Paid time off (holidays, vacation, personal choice days)


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