• Website Analyst

    Location US-CA-San Francisco
    Job ID
    36360
  • Summary

    Esurance is looking for a Website Analyst to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you’ll have the opportunity to expand your skills and discover your potential.

     

    If you’re looking for a career at a socially conscious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home. 

     

    Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work. 

    Responsibilities

    • As a Website Analyst at Esurance you will analyze and report on the performance of the Esurance website, mobile website, and mobile apps to understand user behavior, measures experiments, and you will also consults on web optimization strategy
    • Reports on and analyzes sales website and mobile site, including trends in customer acquisition, conversion, and user behavior using both standard and ad hoc reporting tools
    • Reports on and analyzes sales website and mobile site experiments to evaluate success and provide insight to Ecommerce Product Management
    • Interprets website changes and experiments to determine appropriate measurement methods
    • Normalizes and interprets data to present useful findings to other functional teams
    • Measures the impact of website changes and projects the impact of proposed changes to the Web site, including cost/benefit analysis
    • Reports on and performs ad hoc analysis on user behavior on the website, mobile website, and mobile apps customer website and mobile app usage
    • Works with Business Intelligence team to generate new reports, verify data accuracy, and enhance current reporting

    Qualifications

    • High degree of detail-orientation with a focus on accurate and actionable analyses
    • Ability to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
    • Demonstrated ability to provide reporting and analysis to internal customers
    • Demonstrated ability interpreting quantitative information in a business context
    • Demonstrated skills in visual presentation of quantitative information
    • Excellent communication skills both oral and written
    • Strong analytical and data hygiene skills
    • Demonstrated proficiency with Microsoft Office products (PowerPoint, and Word)
    • Advanced Excel & SQL skills


    Experience / Education:

    • Bachelors degree or related field required. MBA preferred
    • Two or more years experience in web analytics
    • Non-retail ecommerce web analytics experience preferred
    • Experience with internal data systems valued over third party web analytics systems

     

    Benefits

    At Esurance, being committed to our employees is not just something we say, it’s something we do. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. We are committed to our employees and we are dedicated to creating a diverse, positive, innovative and team-oriented work environment.

     

    Health & wellness

    • Medical, vision, and dental insurance
    • Life insurance (company-paid and supplemental)
    • Accidental death and dismemberment coverage
    • Wellness coaching and incentives
    • Group critical illness coverage
    • Accident indemnity and hospital indemnity plans
    • Group legal

     

    Savings

    • 401(k) plan with annual matching contribution
    • Referral bonuses
    • Performance-rewarding bonus system
    • Tuition assistance program (up to $5,250 per year)
    • Health savings and flexible spending accounts
    • Commuter benefits

     

    Family & Community

    • Adoption assistance
    • Maternity leave
    • Buckle Up Baby program
    • Pet insurance discount
    • Charitable gift matching
    • Give Time, Get Time volunteer program
    • Employee Assistance Program

     

    Time off

    • Short-term disability
    • Long-term disability (employee-paid option)
    • Paid time off (holidays, vacation, personal choice days)

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