• Product Technician

    Location US-CA-San Francisco
    Job ID
  • Summary

    Esurance is looking for a Product Technician to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you’ll have the opportunity to expand your skills and discover your potential.


    If you’re looking for a career at a socially conscious company that offers great benefits — including matching 401k and tuition reimbursement — then you may have just found your new home. 


    Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work. 


    Provides support to the Product and Pricing team to ensure that the rating and product functionality is working as intended. Role is part of the Product and Actuarial job family.


    Job Responsibilities:

    • Gives recommendations on rate accuracy after implementation of pricing changes in a given state
    • Analyzes the effectiveness of recent program changes through the creation of data calls, synthesizes the results, and reports to management on any findings
    • Prepares rate and rule filings for submission to the various Departments of Insurance; decides which exhibits and level of details to include in the submission
    • Maintains and improves management reports that keep track of actual results compared to business plan; provides recommendations based on results
    • Maintains and improves a rating engine that is able to accurately rate policies using updated rating factors after a rate change
    • Creates tools and reports that will support the actuarial team when performing rate segmentation analyses
    • Performs market based research and analyses; uses output to provide recommendations of rate changes to the product team
    • Develops a working knowledge of the countrywide rating algorithm and maintains documentation of the differences by state





    • Organized and detail-oriented, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
    • Excellent communication skills, verbal and written, with strong quantitative, analytical and problem solving skills
    • Demonstrated knowledge of Structured Query Language (SQL) or another similar programming language
    • Demonstrated proficiency with Microsoft Office, specifically Excel (preferably including VBA knowledge)

    Experience / Education:

    • Bachelor’s degree in mathematics, statistics, business, economic, any other related analytical field or equivalent education required

    Physical Demands and Work Environment:  

    Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    At Esurance, being committed to our employees is not just something we say, it’s something we do. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. We are committed to our employees and we are dedicated to creating a diverse, positive, innovative and team-oriented work environment.

    Health & wellness

    • Medical, vision, and dental insurance
    • Life insurance (company-paid and supplemental)
    • Accidental death and dismemberment coverage
    • Wellness coaching and incentives
    • Group critical illness coverage
    • Accident indemnity and hospital indemnity plans
    • Group legal


    • 401(k) plan with annual matching contribution
    • Referral bonuses
    • Performance-rewarding bonus system
    • Tuition assistance program (up to $5,250 per year)
    • Health savings and flexible spending accounts
    • Commuter benefits

    Family & Community

    • Adoption assistance
    • Maternity leave
    • Buckle Up Baby program
    • Pet insurance discount
    • Charitable gift matching
    • Give Time, Get Time volunteer program
    • Employee Assistance Program

    Time off

    • Short-term disability
    • Long-term disability (employee-paid option)
    • Paid time off (holidays, vacation, personal choice days)


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